Frequently Asked Questions

Find answers to common questions about CV by Toolarity

What is CV by Toolarity?

CV by Toolarity is an AI-powered resume optimization service that analyzes your resume for ATS (Applicant Tracking System) compatibility. We help ensure your resume gets past automated screening systems and reaches human recruiters.

How does the token system work?

Each action costs 1 token: analyzing an existing resume, generating a resume from your LinkedIn profile, or creating a resume from uploaded files. You can purchase tokens in packages of 1, 5, 10, 20, or 40. New users receive 1 free token to try our service. Tokens don't expire and can be used whenever you need them.

What file formats do you support?

We currently support PDF and DOCX formats for resume uploads. This is the most common format used by job seekers and is compatible with most ATS systems.

How do I delete my account?

To delete your account: 1) Click on your profile in the top-right corner, 2) Select 'Delete Account' from the profile menu, 3) Confirm the deletion in the dialog box. Please note that this action is permanent and will remove all your data, tokens, and transaction history from our servers.

Can I analyze the same resume multiple times?

Yes! Each analysis costs 1 token, so you can upload and analyze your resume as many times as you want. This is helpful when you want to test improvements or tailor your resume for different job applications.

What is the Auto-Fix feature?

The Auto-Fix feature automatically optimizes your resume by fixing common ATS issues like formatting problems, missing keywords, and structure improvements. You'll receive a downloadable, optimized version of your resume.

Can I get a refund for unused tokens?

Tokens are non-refundable once purchased, but they never expire. If you have concerns about your purchase, please contact our support team at support@toolarity.app and we'll be happy to help.

How long does analysis take?

Most resume analyses are completed within 30-60 seconds. Complex resumes or high traffic periods may take slightly longer, but you'll always see a progress indicator during the analysis process.

Will my resume pass ATS filters?

Yes. All resumes are optimized for Applicant Tracking Systems (ATS), helping you get noticed by recruiters.

What if I have technical issues?

If you experience any technical issues with uploads, analysis, or downloading results, please contact our support team at support@toolarity.app. We typically respond within 24 hours and will help resolve any problems.